Clubzy › General Management
🏛️ General Management

Run your club.
With clarity.

Give your general manager and ownership a complete command center — AI-powered member intelligence, automated billing, surveys & feedback, and club-wide reporting in one beautifully unified platform.

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🗃️
AI Member CRM
Full member profiles with AI intelligence — engagement scores, churn risk, spend trends, dining patterns, and predicted renewal. Everything in one place.
💳
Automated Billing
Monthly statements auto-generated from all departments. Charges post automatically from POS, golf, F&B, and pro shop. Autopay and ACH supported.
📊
Club Analytics
Revenue by department, course utilization, member engagement, staffing ratios, and satisfaction scores — across 30-day, 90-day, and annual views.
📢
Staff Communications
Message individual members or broadcast to the full membership. Pro Shop, Golf Director, and Club Management each have dedicated channels.
📋
Surveys & Feedback
Automatic sentiment pulses after tee times, dining, and events. Create surveys and member votes. Track trends over time — not just snapshots.
🎪
Event Management
Create and manage club events with capacity control, registration tracking, and revenue reporting.
AI Member CRM

Know every member.
Before they tell you.

Every member profile combines contact info, membership details, and spend history with an AI intelligence panel — showing engagement scores, behavioral patterns, churn risk, and predicted renewal probability.

  • Engagement score benchmarked against your full membership
  • Golf frequency, dining patterns, and social connections analyzed automatically
  • YTD spend with trend vs. prior year
  • Churn risk rating — Low, Medium, or High — updated continuously
  • Predicted renewal probability powered by Clubzy AI
  • Send Message, Add Note, or Flag for Follow-up in one tap
Clubzy AI member CRM — full profile with AI intelligence
Clubzy member CRM profile header
Clubzy staff notes on member profile
Surveys & Member Feedback

Know how your members feel.
Automatically.

Sentiment Pulses fire automatically after tee times, dining reservations, and events — capturing feedback in the moment, not weeks later. Run full surveys, track response rates, and spot trends before they become problems.

  • Post-round, post-dining, and post-event pulses trigger automatically
  • Active Surveys dashboard with response rates and close dates
  • Member votes — pool hours, menu changes, event formats
  • Trend sparklines per pulse so you see movement over time
  • Average sentiment score across all active surveys
  • Segment results by membership type, date range, or department
Clubzy surveys and member feedback dashboard
Post-round sentiment pulse widget
Member-facing survey vote screen
Also in General Management

More screenshots and deep-dives coming soon.

🧾
Billing Automation
Auto-generated monthly statements, multi-department charge posting, payment processing, and collections workflows.
Full walkthrough in demo
📈
Revenue Reporting
Revenue by department, member utilization heatmaps, retention trends, and custom exports — across any date range.
Full walkthrough in demo
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Staff Portal
Role-based access for every department. Staff scheduling, team feedback, and member-view toggle for support workflows.
Full walkthrough in demo
AI Operations Intelligence

Surface what
needs your attention.

Clubzy AI continuously monitors your club's data — revenue, staffing, pace of play, member engagement — and surfaces the insights that matter most, before they become problems.

  • Revenue anomalies flagged automatically — by department and period
  • Understaffed events identified before they affect service
  • Pace of play bottlenecks traced to specific holes and groups
  • Dormant member re-engagement opportunities quantified in dollars
  • AI insights refresh daily — no dashboards to build, no reports to pull
Clubzy AI Insights panel
Inside the Platform

Six screens that replace
eight legacy systems.

Pro Shop POS, double-entry General Ledger, live financial reports, staff scheduling, operational analytics, and an AI report builder — all in one platform, all sharing one database.

Pro Shop POS

A POS that knows every member.

Browse the catalog, search by SKU, ring up sales, and split payments between member charge, card, and room — on a single ticket. Z-Reports, inventory, and daily reports live in the same toolbar.

  • Live inventory counts on every product card
  • Multi-check open-tab management
  • Split payments across member charge / card / room
  • Z-Report and Daily Report built in
Clubzy Pro Shop point-of-sale
General Ledger

Every charge posts itself.

A real double-entry GL sits under every POS check, dues run, statement, and refund. Auto-posting trigger means your books and your statements can never drift apart.

  • Auto-posted journal entries from every transaction
  • Full Chart of Accounts
  • Drill-down from any line to the source event
  • Posted-by audit trail and reviewer workflow
Clubzy General Ledger journal entries
Financial Reports

P&L, Balance Sheet, Cash Flow — live.

Run last month against the prior period in one click. Variance and percent-change columns are calculated for you. Export to CSV or PDF for the board pack — but the report itself is always live against the GL.

  • P&L, Balance Sheet, Cash Flow, Trial Balance
  • Period selector with prior-period comparison
  • Live variance and % change columns
  • CSV and PDF export with branded headers
Clubzy Financial Reports — Profit and Loss
Staff Scheduling

Plan, publish, and notify — every department.

A weekly grid for Golf Ops, Grounds, Pro Shop, F&B, Events, and Admin. Draft the schedule, see daily coverage warnings, then publish & notify with one tap.

  • Per-department schedules with manager-level access
  • Weekly grid with shift add/edit inline
  • Daily coverage indicators with low-staffing warnings
  • One-tap Publish & Notify to all assigned staff
Clubzy Staff Scheduling weekly grid
Operational Analytics

The whole club. One screen.

Revenue, bookings, POS sales, and active members — with prior-period deltas. Tabs for Revenue, Ops, Members, Programs, and AI Insights so the GM gets the full operating picture without leaving the dashboard.

  • 7D / 30D / 90D / 1Y range selector
  • Revenue Trend with department breakdown
  • POS by Department donut and Revenue by Category bars
  • Live AI Insights tab with anomaly detection
Clubzy Analytics dashboard
AI Report Builder

Ask any question. Get a real report.

“Show me the P&L for last month with a comparison to the prior month.” The AI Report Builder runs against the same General Ledger as your statements — sourced answers, exportable to CSV and PDF.

  • Plain-English questions across the chart of accounts
  • Sourced answers — every figure links to journal entries
  • Pre-built starter prompts for common reports
  • Powered by Lovable AI Gateway
Clubzy AI Report Builder
Member Committees

Committees, finally on the same page as management.

Run Finance, Greens, House, Membership, Social, and Tournament committees inside Clubzy. Track members, initiatives, goals, notes, and minutes — and give the board real visibility instead of email threads and PDFs.

  • Pre-built committee templates with member rosters
  • Initiative tracker with status, priority, owner, and target dates
  • Notes & minutes archive — searchable and shareable
  • Built-in committee chat to keep discussion off personal email
Clubzy Member Committees — Finance, Greens, House, Membership, Social, Tournament
Initiatives & Governance Voting

Track every initiative. Run every vote.

Each committee logs initiatives with status, owner, target dates, and budget. When something needs the membership's approval — capital improvements, by-law changes, board elections — Clubzy runs the vote with quorum tracking, non-voter reminders, and AI-generated turnout insights.

  • Initiative pipeline with proposed → in progress → complete states
  • Eligible-voter rolls with live turnout %, quorum, and per-option tally lockout
  • Automatic reminder emails to non-voters
  • One-click AI insights summarizing turnout and engagement
Clubzy Governance Voting — Approve 2027 Capital Improvements Plan with live turnout and AI insights
Email Center

Every transactional email — branded, monitored, deliverable.

Booking confirmations, tournament reminders, statement notices, password resets — 20+ branded templates ship with the platform. Monitor delivery, retry failures, and manage suppression lists without leaving Clubzy.

  • 20+ pre-built, branded transactional templates
  • Live delivery, queue, failure, and suppression metrics
  • Send log with full per-message audit trail
  • Test sends and custom template overrides per club
Clubzy Email Center — branded transactional templates with live deliverability metrics
General Management

See the full GM toolkit
in a live demo.

Our team will walk you through the complete platform — from member CRM to billing to reporting. No slides, just the real product.

Book a Demo See Member Experience